NEWS RELEASES

Keep scrolling through to see the latest news releases from Logansport Utilities.

Self-serve kiosk installation update

Closing City Building North Entrance - April 26 - 28, 2024 AND

One Day Office Closure for Customer Service – Friday, April 26, 2024

April 12, 2024 – Logansport Utilities is installing the new 24-hour self-serve kiosk for utility bill payments the weekend of April 26 - 28, 2024, requiring the customer service office to be closed for one day on Friday, April 26, 2024, as well as, locking and closing off the city building’s north entrance for the weekend.

Announced earlier this year, the new self-serve kiosk is designed like a bank ATM (Automated Teller Machine) and will be installed in the north entrance doorway of the city building (601 East Broadway, Logansport, Indiana) replacing the current after hours drop box.

LU’s customer service office will be closed on Friday, April 26, 2024 during the kiosk installation. No in-person or drop off payments will be available that day.

The city building’s north entrance doorway, along EastBroadway, will be locked and closed during the Friday through Sunday construction work. Employees and visitors may still enter the city building on Friday, April 26 through the public west entrance doors along 6th Street during business hours.

The after-hours drop box will be replaced by the new kiosk so the public should make arrangements to drop off bill payments before or on Thursday, April 25 or make a payment with one of the other bill paying methods listed below. There will be no access for in-person or after-hours drop box payments after April 25, 2024. In-person and self-serve kiosk payments will resume/begin on Monday, April 29,2024.

Logansport Utilities is aligning with other utility companies, replacing the drop box to modernize efficiencies, reduce the number of errors in bill payments, and improving the bill-paying process with better speed and convenience, along with following federal ADA standards and providing multiple languages accessibility.

The kiosk is scheduled to begin accepting payments on Monday, April 29, 2024. The kiosk replaces the drop box but still allows for bill paying access 24-hours a day, 7-days a week.

Customer service team members will be on hand daily Monday through Friday from 8:30 a.m. – 4:00 p.m.to guide kiosk users through the steps of bill payment. Additionally, there will be written instructions available and an online video. Instructions are also provided on the kiosk itself, available in:

          English, Español (Spanish), ြမန်မာ (Burmese), Kreyol ayisyen (HaitianCreole)

For customers using the self-serve kiosk, they will need to know their account number to initiate the payment or scan the bar code located on their bill. That information is found on the right corner of the utility bill. Accounts can also be looked up on the kiosk by address, name, or phone number.

The self-serve kiosk will take paper cash, paper check, ore-check for free. Checks need to be payable to Logansport Utilities. Debit and credit card users can also pay at the self-serve kiosk, with an added third-party bank fee to be added to the amount due. Payments made at the self-serve kiosk will immediately be posted to the customer’s account.

For those paying with cash, only paper cash bills will be accepted, and the kiosk will not give back change. Instead, any over payment will be credited to the user’s account and applied on their next bill.

Bill payments can be made by several convenient methods including:

-       The *new* self-serve kiosk starting April 29, 2024 at 601 E Broadway, Logansport, Indiana

-       *Free Automatic Bank Withdrawal (ACH), which withdrawals the bill payment automatically from a checking account once a month. Sign up with a customer service team member or filling out the online form at www.logansportutilities.com

-       In-person from 8:30 a.m. to 4:00 p.m. in the customer service office at 601 E Broadway, Logansport Indiana, 46947

-       Mailing payment in with tear-off section of the front side of the bill with account number and making check payable to Logansport Utilities.

-       Calling customer service at 574-753-6231 from 8:30 a.m. to 4:00 p.m.

-      Paying online with credit/debit card, along with a credit card fee at www.logansportutilities.com

For questions or more information regarding making a payment, please call customer service at 574-753-6231 or by emailing customerservice@logansportutilities.com

COMING SOON - Self-Serve Kiosk for Paying Utility Bills

February 28, 2024 – Logansport Utilities will be installing a 24-hour self-serve kiosk before summer as an added convenient option for utility bill paying.

The self-serve kiosk, similarly designed like a bank ATM (Automated Teller Machine) will be an additional tool for customers to simplify the bill-paying process with improved speed, convenience, ADA, and multiple language accessibility.

The self-serve kiosk will be located in the north entrance doorway of the citybuilding at 601 E Broadway, Logansport, Indiana, 46947, replacing the current after hours drop box on the east wall. The kiosk will be accessible 24-hours aday, 7-days a week.

The new self-serve kiosk offers:

  • Quick transactions

  • Easy bill lookup and access

  • Reuse of a single check for e-check payments

  • Instructions available in:

    •  English, Español (Spanish), ြမန်မာ(Burmese), Kreyol ayisyen (Haitian Creole)

For customers using the self-serve kiosk, they will need to know their account number to initiate the payment or scan the bar code located on their bill. That information is found on the right corner of the utility bill. The self-serve kiosk will take paper cash, paper check, or e-check for free. Checks need to be payable to Logansport Utilities. Debit and credit card users can also pay at the self-serve kiosk, with an added third-party bank fee to be added to the amount due. Payments made at the self-serve kiosk will immediately be posted to the customer’s account.

For those paying with cash, only paper cash bills will be accepted, and the kiosk will not give back change. Instead, any over payment will be credited to the user’s account and applied on their next bill.

The self-serve kiosk is expected to arrive in the spring of 2024 and installation will take place in the wall of the north entrance doorways. Customers are expected to be able to have full access the self-serve kiosk before summer 2024. Once installed, the customer service team members will be available to assist and answer questions Monday through Friday from 8:30 a.m. to 4:00 p.m.

Bill payments can still be made in several other convenient methods including:

*FreeAutomatic Bank Withdrawal (ACH), which withdrawals the bill payment automatically from a checking account once a month. Sign up with a customer service team member or filling out the online form at www.logansportutilities.com

*In-person from 8:30 a.m. to 4:00 p.m. in the customer service office at 601 E Broadway,Logansport Indiana, 46947

*Mailing payment in with tear-off section of the front side of the bill with account number and making check payable to Logansport Utilities.

*Calling customer service at 574-753-6231 from 8:30 a.m. to 4:00 p.m.

*Paying online with credit/debit card, along with a credit card fee at www.logansportutilities.com

For questions or more information regarding making a payment, please call customer service at574-753-6231 or by emailing customerservice@logansportutilities.com

WATERMAIN/SERVICE LINE REPLACEMENTS TO BEGIN

February 5, 2024 – A contractor replacing water mains andservice lines in the oldest infrastructure parts of Logansport will begin work soon, starting the project by documenting work areas with pre-construction videos and photos.

F&K Construction, out of Flora, Indiana, are scheduled to start excavation and replacement work for Logansport Utilities in various parts of the city in mid-to-late February 2024. The project was approved inJanuary 2024 and awarded grant money from the Indiana State Revolving Fund(SRF) to help fund the project.

The areas selected for replacement have been identified as the oldest infrastructure areas with consistent problems with water main breaks or leaks.

F&K Construction will begin recording pre-construction videos and photos as documentation of the work sites and the surrounding areas this week. Residents should not be alarmed if they see cameras or drones being used over the next couple days in the areas marked on the pre-construction video map. The company is only recording project locations before work has begun to allow for proper restoration efforts after work is complete.

During construction, roads may be reduced to one lane or closed off and parking may be affected at times, depending on the scope of work needed in certain spaces. Notifications will be given to residents in advance and drivers are urged to use caution in work zones.

The project is expected to take 18 to 24 months to complete.

ELIMINATION OF RV WASTE DUMP STATION AT SPENCER PARK

February 5, 2024 – The recreational vehicle waste dump station located in Logansport’sSpencer Park will be permanently closed by the end of February 2024.

The Indiana Department of Environmental Management (IDEM) has notified Logansport’s Parks & Recreation Department and Logansport Utilities that regulations outlined in the Environmental Protection Agency’s (EPA) NationalPollutant Discharge Elimination System (NPDES) permit require monitoring of theRV waste dump station to prevent hazardous chemicals or prohibited substances from creating a safety hazard. Without the monitoring, the dump station must be closed to remain in compliance

LogansportUtilities will be excavating the dump station location to permanently seal off the cap with concrete underground, eliminating connection and access to sewer lines.

A traffic notice for High Street will be released when work is expected to begin. The dump station will be eliminated before February 29, 2024.

New Customer Service Hours Starting March 1, 2024

Release date: January 16, 2024

March 1, 2024 - Logansport Utilities will adjust its customer service hours on March 1, 2024.

The new hours for bill-related phone calls and in-person walk-ins to the city building’s customer service office will be 8:30a.m. - 4:00p.m. Monday through Friday. The current hours are 8:30a.m. – 4:30p.m. Monday through Friday. The new hours reduce the daily open customer service phone call time and in-person visits by 30 minutes to allow staff to complete administrative and accounting tasks.

Bill payments can be made in several convenient methods including:

In-person or using the drop off box, located on the south entrance of the city building, located at 601 E Broadway, Logansport Indiana, 46947.

Mailing payment in with tear-off section of the front side of the bill with account number and making check payable to Logansport Utilities.

Calling customer service at 574-753-6231.

Paying online with credit/debit card, along with a credit card fee at www.logansportutilities.com

Or signing up for free Automatic Bank Withdrawal (ACH), which withdrawals bill payment automatically from a checking account once a month.

For questions or more information please call customer service at 574-753-6231 or by emailing customerservice@logansportutilities.com

INDOT PROVIDES DETOURS STARTING DECEMBER 5, 2023 FOR THRU TRAFFIC ON MICHIGAN AVENUE/SR-25 FOR STATE MANDATED COMBINED SEWER OVERFLOW PROJECT

SMART METERS INSTALLATION HAS BEGUN

August 1,2023 – Logansport Utilities has begun installing electric and water “smart meters” to residences and businesses as a part of the new Automated (Advanced) MeteringInfrastructure (AMI) project.

The smart meter technology in the AMI will allow wireless transmission of individual customers’ electric and water meter readings to go directly to the LogansportUtilities’ database. Several data collectors have been placed on existing water towers and other locations to transmit the readings. The new AMI system will accurately measure water and electricity consumption and rapidly detect leaks or power outages for all customers.

In August2021, LU selected the company Sensus to provide the program. Infrastructure and software checks were completed earlier this year and now shipments of smart meters have started arriving to begin updating meters for both the water and electric departments.

During installation, the water department crew members will knock on residences’ doors immediately before changing the meter. The work will interrupt water service for approximately 15 to 30 minutes at each customer’s location. Door hangers will be left at the property informing the customer of the meter change out and instructions to briefly run cold water to clear up air bubbles or discolored water. The electric department will knock on most residence doors immediately before changing the meter. There will be little to no interruption in service.The electricity might be turned off from 3 to 5 seconds during the swap and then resume normally. All LU employees will carry proper identification and be in clearly marked Logansport Utilities’ vehicles and equipment.

There will be no additional customer bill charges for the smart meters. The AMI project was budgeted years prior to use normal capital asset and operating funds.

To learn more about the AMI project and smart meters, please visit logansportutilities.com/smartmeters

HEADWORKS PROJECT MOVES FORWARD

July 11,2023 – Logansport Utilities (LU) has awarded a “Guaranteed Savings Contract”for the wastewater treatment plant headworks replacement construction project.

Kokosing Industrial, with offices in Fort Wayne and Greenfield, Indiana had the winning proposal. Kokosing will be collaborating with LU’s hired engineering company, the Lochmueller Group, with planning and design. The Lochmueller Group has determined an estimated cost around14 million dollars.

The project is in tandem with the ongoing state-mandated “Long-Term Control Plan (LTCP)” with “Combined Sewer Overflow” projects adding more water processing and treatment demand to the already aged wastewater treatment infrastructure. The current headworks structure was built in 1958 and has exceeded its useful life, showing significant signs of wear. The upgrade to the headworks facilities will efficiently manage the increase of capacity and provide more reliable screening and grit removal to protect other downstream equipment. The project coincides with Logansport Utilities’ commitment to clean water ways in the community.

Logansport Utilities CEO/SuperintendentGreg Toth says, "We're tremendously excited about the project. Now is the time to take steps to help keep waterways clean and having the right tools to do that for the community is a priority. It's a big undertaking and a great project for Logansport.”

Bond requests for the funding of this and other pending projects listed on the utilities’ capital improvement plan and the state’s LTCP were approved by the utility service board and the Logansport city council in early February 2023.

Construction is scheduled to begin in April 2024 and be completed by 2026.

HIGH SCHOOL GRADUATES AWARDED SCHOLARSHIPS

May 30, 2023 – Two Logansport High School graduates have been awarded $1,000 scholarships to continue their education from the Indiana Municipal Electric Association (IMEA).

As a member of the IMEA, all Logansport Utilities staff member’s families, from any department, with a dependent heading to an accredited institution (college, university, junior college, trade/technical school or business school) may apply for the $1,000 scholarship. Up to six scholarships are awarded statewide each year, and this year two recipients were chosen from Logansport.

Bryce Howard, son of Logansport Utilities’ customer service supervisor Krystal Howard, was awarded a scholarship. He will be attending the University of Indianapolis and studying political science to enter pre-law.

Kennedy Hughes, daughter of Kenneth Hughes, a staff member of the meter reading department, was also awarded a scholarship. She will be attending Indiana University Kokomo to work towards becoming an occupational therapist.

Other recipients around the state awarded $1,000 scholarships were from Hagerstown, Lebanon, Scottsburg, and Auburn.

The IMEA is a non-profit organization formed over 81 years ago with municipal utilities across Indiana.

Logansport Utilities has been a member of the IMEA since 1950. Three people from Logansport Utilities have served as President of the IMEA; Robert Dunderman, Bradley McBride, and Clarence “Red” Quillen.

Steel Pole Project in Early Stages

May 17, 2023 – The Logansport Utilities’ electric department is in the early stages of the planned and already budgeted replacement of various aged wood pole lines with new steel poles.

Alpha Engineering out of Indianapolis has been hired to lead the project. The company will oversee all aspects of the project with engineering and design, provide materials list, hiring the construction contractor, and completed GIS/GPS (geographic information system/global positioning system) mapping.

The new eighty-foot steel 69 kV (kilovolt)/13.8 kV transmission poles will replace old wood 69 kV/13.8kV transmission poles. This first phase of pole replacements will begin at the intersection of Michigan Avenue and Fulton Street, then head west down Fulton Street to Clifton Avenue, then head north on Clifton Avenue to Northern Avenue, and finally west down Northern Avenue. This section of town was identified with some of the oldest wood poles in the service area, being installed in the 1970’s.

LogansportUtilities CEO/Superintendent Greg Toth emphasizes, “This first phase of steel pole replacements will help improve reliability, making our grid more resistant to power outages caused by strong wind and storms. It’s a necessary step to continue to serve our community well, now and in the future.”

The new steel poles will help reduce maintenance, repairs, and replacements the current wooden infrastructure requires. In this first phase, 50 wood poles will be replaced. Approximately 360 poles are scheduled to be changed out in future phases.

The steel pole replacement construction is scheduled to begin in late October 2023. Any traffic alerts or scheduled power outages will be communicated in advance.

WATERLINE REPLACEMENT PROJECT TO BEGIN

April 12, 2023 – Work is set to begin for Logansport Utilities’ water service line replacement project.

Five Star Energy Services, an underground utility construction company, will be working with Logansport Utilities’ water department to tackle replacing the aging pipe infrastructure. Replacements will include the public main waterlines up to the point which it connects with a property’s plumbing, sometimes inside a home or business.

The primary areas of the project will affect the oldest parts of the city’s water system, with the goal of replacing any potential lead pipes or galvanized piping material that is downstream from lead materials, that would have been installed more than 50 years ago.

As the project moves forward, once a home or business has been identified to receive the water line replacement at the point of entry, the Five Star Energy Services’ staff will provide residents an information flyer in advance notice. This is to provide a summary of the project and a basic timeline for when crews may need to enter the property. The waterline replacement work is at no additional cost to the customer.

The more than 7-million-dollar project is being funded with a grant awarded to Logansport Utilities by Indiana’s State Revolving Fund (SRF), The water service line replacement project coincides with Logansport Utilities’ commitment to continue to provide safe and reliable water.

GATHERING WATERLINE MATERIAL INFORMATION

March 14, 2023 – Logansport Utilities is updating waterline material records and is asking residents in older parts of the city for their assistance.

The 129-year-old utility company is mailing an instructional letter to thousands of Logansport residents and businesses, largely in the oldest infrastructure parts of the city, asking them to identify their water service line that enters their property and to then send back the information. The letter has directions on how to identify the material and a form on the back page to fill out. A stamped return envelope has been provided to mail back the information to Logansport Utilities’ customer service office at 601 E Broadway. Residents are also able to drop off the form in-person or complete the form and submit the information online on the utility company’s website www.logansportutilities.com.

The waterline material inventory will help assist in the upcoming water service line replacement project, scheduled to start later this year. Grant money in the amount of 7.1 million is being awarded to fund the project by the State Revolving Fund (SRF).

The Indiana Department of Environmental Management (IDEM) has mandated all water systems in the state complete an inventory of all water service lines. The deadline for the complete inventory is October 2024.

CONTRACTS AWARDED FOR UPCOMING

LOGANSPORT UTILITIES’ PROJECTS

February 28, 2023 – Logansport Utilities has awarded contracts for the upcoming water service line replacement project and multiple combined sewer overflow (CSO) projects.

Thieneman Construction (headquartered in Westfield, Indiana) had the winning bid price for the multi-year CSO projects (011, 012, and Linden Avenue Wet Weather Project) at $16,875,000. A directive from the Environmental Protection Agency (EPA) and Indiana Department of Environmental Management (IDEM) requires all CSO projects to be completed by 2026.

Five Star Energy Services, a Waukesha, Wisconsin based underground utility construction company, had the winning bid price for the water service line replacement project for $7,719,960. The water service line replacement project has been mandated by the state and coincides with Logansport Utilities’ commitment to provide safe and reliable water.

Bond requests for the funding of these projects and the other pending projects listed on the utilities’ capital improvement plan and the state’s required “Long-Term Control Plan (LTCP)” were approved by the city council in early February 2023. The total bond request is $128 million which includes contingency funds for each project that will not be recompensed, as well as grant money of 7.1 million being awarded from State Revolving Fund (SRF). An estimated $95 million will be the repayment amount.

Both awarded projects are scheduled to begin this year.

STATE’S UNFUNDED, MANDATED PROJECTS HEIGHTEN NEED FOR WATER RATES INCREASE

October 11, 2022 – Upcoming projects required by the state have led the City of Logansport, its city council, and Logansport Utilities to consider future rate increases for water, wastewater, and stormwater.

On September 27, 2022, the Logansport Utilities’ service board approved rate change resolutions. These resolutions will be forwarded to the city clerk treasurer and the city council for review and creation of a rate ordinance to increase water, wastewater, and stormwater rates. The increases would happen in four phases over the next four years.

This request will coincide with the municipal utilities’ capital improvement plan and the state’s required “Long-Term Control Plan (LTCP)” which includes future requirements for the city of Logansport from the Environmental Protection Agency (EPA)’s “Clean Water Act” and the Indiana Department of Environmental Management (IDEM)’s “Combined Sewer Overflow (CSO)” project.

Launched federally and by the state in 1996, then revised in 2001, the unfunded and mandated CSO program is to help eliminate combined sewer overflows and prevent raw sewage from spilling into local rivers and waterways during heavy rain events. Logansport Utilities’ CSO projects began in 2013. The “Melbourne Avenue Wet Weather Project” was the most recent improvement, with Wilhelm Construction leading the installation of two new 10-foot-diameter pipes to store and process five million gallons of stormwater water during heavy rains. That project was completed in the winter of 2021. In 2018, water, wastewater, and stormwater rate increases were approved in two phases (2018, 2019) to help fund the massive project. The directive from the EPA and IDEM is all remaining CSO projects are to be completed by 2026.

The cost for the upcoming required CSO projects affecting the rates from the years 2023 – 2026 is an estimated $51,384,108. This number includes construction of the wastewater treatment plant’s headworks, replacing the original headworks built in 1958. The headworks must be replaced to process flows from the new CSO systems being installed. To complete the remainder of the capital improvement plan, which includes a 2025 mandate from IDEM for a secondary water source (supplemental wellfield, wells, and well houses), service line replacements, and the EPA’s phosphorus removal protocol requirement, the remaining amount needed is $43,696,770. This brings the total funding need to $95,080,878. Logansport is ahead of the curve with state mandated CSO projects, with neighboring communities behind in accruing funding and creating action plans.

Logansport Utilities has taken proactive steps to help keep rate increases to the community as low as possible by applying and being awarded the “State Revolving Fund (SRF)” grant and loan money. The SRF Loan Programs provide low-interest loans to Indiana communities for projects that improve wastewater and drinking water infrastructure. The utility company applied for $24 million dollars to replace 4,500 service lines in the city. The SRF will fund 80% of the company’s requested funds which will not have to be repaid. The request will be broken down into thirds, $8 million dollars to be requested and be awarded each year for three years. This year Logansport Utilities will obtain $6.4 million dollars and borrow the additional $1.6 million dollars with 0% interest on a 30-year loan from the SRF. If Logansport Utilities had not acted on applying for additional funds, the rate increase for customers would have been more. The move helped save each average rate payer $4 dollars per month. The utility company will also be obtaining proposed waterworks, sewer works, and stormwater revenue bonds in 2023 and 2025.

The upcoming rate ordinance on water, wastewater, and stormwater will affect residential and commercial customers. The current average combined rate (for in-city residents using 5,000 gallons a month for water, wastewater, and stormwater services) is $77.15 per month. The proposed 4 phase plan, along with the cost saving actions done by Logansport Utilities, the increase will raise rates roughly $50.13 monthly in total for those averaged residential customers in four years, instead of $62.13. Depending on services used, some residents may see less of a rate increase. Averaged small (2-inch main) commercial customer using 15,000 gallons monthly will see an increase of $220.86 in four years.

The proposed combined water/wastewater/stormwater monthly rate changes for in-city residential customers include:

2022 - $77.15 (current)

2023 + $16.21 (Phase I)

2024 + $12.03 (Phase II)

2025 + $13.91 (Phase III)

2026 + $7.98 (Phase IV)

The proposed combined water/wastewater/stormwater monthly rate changes for small commercial customers include:

2022 - $299.06 (current)

2023 + $67.03 (Phase I)

2024 + $55.86 (Phase II)

2025 + $58.96 (Phase III)

2026 + $39.01 (Phase IV)

Public meetings for the city council readings of the proposed rate ordinances were held in November and December 2022. The rates were approved to launch in January 2023.

LINEMEN ASSIST IN RESTORING POWER IN HURRICANE AFTERMATH

September 28, 2022: Logansport Utilities sent four linemen from the electric distribution department to join hundreds of others to assist in power restoration in Florida, as forecasters predicted massive damage from the approaching Hurricane Ian.

Earlier that week Duane Richardson, the executive director from the Indiana Municipal Electric Association (IMEA), reached out to Logansport Utilities CEO/Superintendent Greg Toth and Director of Electric Brad McBride on the possibility of joining other Indiana municipal electric department teams in Florida’s predicted power outages.

Two foremen, Chris Griffith and Shane Milburn, along with two apprentice linemen, Joe Shilling and Mason Weller, left Wednesday morning September 28, to head to Troy, Alabama to meet up with fellow Indiana linemen and IMEA members from Lawrenceburg, Rensselaer, Scottsburg, Washington, Mishawaka, and Lebanon.

The Logansport crew took two trucks and remained in the staging area in Troy as the storm moved through Florida. Once given a location, instructions and clearance, they traveled to New Symrna, working 16-hour workdays to help in repairs and power restoration efforts.

All expenses were covered by the Florida based utility companies or the Federal Emergency Management Agency (FEMA).

Logansport still had a full crew of electric linemen and apprentices remaining in the city to complete ongoing projects and respond to emergencies in the area.

Grant Awarded for Replacing Water Service Lines

Logansport Utilities has been awarded millions of dollars in grant money to help replace the city’s water service lines.

The “State Revolving Fund (SRF) Loan Program provides grant money and low-interest loans to Indiana communities for projects that improve wastewater and drinking water infrastructure.

In Logansport Utilities’ continuous mission to bring safe, clean, and reliable drinking water to Logansport residents, the company applied for $24 million dollars to replace 4,500 service lines in the city. The SRF has agreed to award and fund 80% of the company’s requested funds with grant money, which will not have to be repaid. The request will be broken down into thirds, with $8 million dollars to be requested and be awarded each year for three years. This year Logansport Utilities will obtain $6.4 million dollars in grant money and borrow the additional $1.6 million dollars with 0% interest on a 30-year loan from the SRF. The same process is planned for the next two years.

Once the 4,500 service lines are replaced over the next few years, residents can expect improved quality water and higher water pressure in their homes and businesses.

Our new online bill pay section is here! Please pay your bill by clicking the button below or pay with one of our other payment options: mailing, calling 574-753-6231, or stopping by our customer service office and using the drop box or pay in-person with one of our cashiers Monday-Friday from 8:30am. to 4:30pm. Thank you!

New Online Bill Pay Is Here!

Installing New EV Chargers

June 29, 2022 – Logansport Utilities (formerly Logansport Municipal Utilities or LMU) will be installing several new EV (electric vehicle) charging stations around the city of Logansport.

The project has already launched with a newly installed EV charger in the parking lot of the “Science Project Brewery Company,” near the corner of North and 6th Streets. Starting July 5, electric vehicle drivers will be able to access and use the charging station.

Logansport Utilities is providing the electricity to these power stations free of charge. The stations will be fully open to the public. Drivers will be able plug-in, charge up, and be on their way without having to pay a fee.

CEO/Superintendent Greg Toth supports the program, stating, “This is a small way, we as a utility company, can support our community. The availability of additional charging stations around town will benefit electric vehicle owners and encourage others to invest in them, especially during a time where everyone is looking for sustainable options and transportation cost-savings.”

Other locations of EV chargers are still to be determined, with one proposed in the city-planned “Urban Park,” near Logan’s Landing (421 4th Street.)

This is not the first time Logansport Utilities has installed EV chargers. The Logansport city building on East Broadway has one in their private lot for city-owned electric vehicles, and Logansport Memorial Hospital has a pay-per-use charger on their campus.your site, a customer quote, or to talk about important news.

NEW LOGO AND TRANSITION TO ‘LOGANSPORT UTILITIES’

*Release February 25, 2022 – Logansport Municipal Utilities is launching a rebranding, which includes a new logo, as the name of the company transitions to Logansport Utilities.

The company has gone by different names and logos/looks throughout its more than 125 years as an electric and water distribution/collection entity. Those names include Logansport Waterworks and Electric Company, City of Logansport Electric Light Department, and City of Logansport Municipal Utilities.

The most recent logo design was created in the 1990’s with blue stripes and the letters L M U typed vertically. The new logo shows a multi-blue colored 3D sphere with a bolt in the center, with the words LOGANSPORT UTILITIES and EST. 1895 under the sphere. Throughout 2022, the new logo will replace the former logo on all the company’s signage and materials for branding.

To Our Customers

Coming in spring 2022, we will be transitioning from our defunct postcard bills to full size, enveloped letters.DO NOT THROW THE NEW BILLS AWAY! These are the only mailed bills we will be sending!

Printed on these bills will be our new company logo, formally referred to as LMU or LogansportMunicipal Utilities, now called Logansport Utilities. Everything else has remained the same. Same superintendent, same great reliable and helpful services. Customer service remains at the same location, same phone numbers, website, and social media channels.

Take a look at the back page to see a sample of what the NEW BILLS are going to look like and then keep an eye out in your mailbox for YOUR NEW BILL!

NEW ENVELOPED, LETTER SIZED BILLING

February 25, 2022 – Logansport Utilities (formerly Logansport Municipal Utilities/LMU) is replacing the old, defunct postcard utility bills with new enveloped, full sized letter billing paperwork.

The new bills will be printed on 8.5 inch by 11-inch white paper, with the company’s new logo printed on them. They will arrive in mailboxes in envelopes. The company is sending out letters in advance to help explain the new look and to encourage residents not to throw out the new bills, as they are legitimate.

This comes as Logansport Utilities implements their new ERP (Enterprise Resource Planning) system, a business process management software that manages and integrates their financials, operations, reporting, and human resource activities.

AMI CONTRACT NEGOTIATIONS TO BEGIN

August 23, 2021 – After more than a decade of investigating AMI (Advanced Metering Infrastructure) systems for utilities, and the last eight months of in-depth evaluations, Logansport Municipal Utilities (LMU) has selected Sensus to provide the program needed to enhance utility operations for the Logansport community.

Both the electric and water departments will share an integrated metering communication network, working in tandem with the new incoming ERP (Enterprise Resource Planning) system already being developed. The new AMI system will accurately measure water and electricity consumption and rapidly detect leaks or power outages for LMU customers.

The project manager of the AMI provider search is the electric metering department’s supervisor, Brad McBride. He is supported by staff members across various departments and LMU’s superintendent Greg Toth.

Thirty hours of total interviews and presentations, along with, visiting peer companies and speaking with utility colleagues, allowed for a detailed, comprehensive search.

Toth says, “The new AMI system through Sensus will allow greater operational efficiency, have our community using the latest technology for power quality and outage management, as well as improvements within our entire water distribution system.”

Over the next couple of months, contract negotiations will occur with Sensus, finalizing responsibilities, equipment, installations, timelines, and final costs.

Eel River Dams’ Removal

*Release October 8, 2021

Plans to remove two historic low-head dams (weirs) on the Eel River in Logansport are moving forward, as the utility company has now selected Deichman Excavating’s bid to complete the work.

The project will remove the larger dam located at 10th Street and the three-foot dam located downstream. The 10th Street dam was first built in 1854 and completed in 1857 for the Logansport Waterworks and Electric Company. The smaller dam was constructed in 1835. Neither dam is in use.

In the past, the Eel River had 14 dams along it, mostly for milling and power sources. Many of them were destroyed naturally. Other Indiana cities have removed four Eel River dams. The dams at Manchester and Liberty Mills were removed in 2012, followed by one near Mexico in 2016.

The project is estimated to cost $300,000.

LMU has already begun the process to release more water flow from the dam gates, allowing water to drop and be rerouted for equipment to be brought in safely. Equipment for the ongoing demolition at the former electric generating plant will also be brought in, to remove the coal conveyer that runs from the south to the north side of the river. Local ecologist Jerry Sweeten and other environmental officials are collaborating with LMU for conservation efforts of wildlife and the land.

The removal is expected to begin on October 17, 2021 and be completed by December 1, 2021.

Big Changes Along Eel River

July 16, 2021 - Logansport Municipal Utilities (LMU) is moving forward with demolishing the former electric generating plant and water treatment plant in the coming months.

After receiving approval from the utility services board last month to move ahead, work has begun for both the water plant located 1100 Riverside Drive, and the generating plant at 800 Race Street. Along with the two facilities, the coal conveyor running across the Eel River, the defunct water tower, and former coal building on the northside of the river will also be demolished. The contracted work is being supplied by Glynn Demolition based out of Hennepin, Illinois.

There will be temporary fencing put up around the projects. Both facilities will have large equipment on the sites and increased construction noise during the work. Blasting will not be used for demolition. The project is scheduled to be completed before March 28, 2022.

The first steps in the demolition will include the removal of asbestos from both locations, according to State and Federal laws and industry standard practices. Glynn will coordinate with BCA Environmental Consultants. LMU is also removing any relics of historic significance from the buildings for uses to be determined.

The opportunity to launch the demolition projects arose amid rising reclamation steel and scrap brick prices. In the past, it was estimated costs to demolish just the old generator plant was around $6 million. Now both locations will be demolished under an estimated 1.6 million.

To offset some of the costs, LMU has applied for a 500,000 Community Development Block Grant (CDBG) from the Indiana Office of Community and Rural Affairs (OCRA.) The grant would help pay for the power plant’s demolition of the coal conveyor and smokestack, supporting the removal of asbestos-containing material on the conveyor and throughout the plant. LMU will learn on August 12, 2021 if the OCRA grant has been awarded.

Long-standing Landmarks

Both facilities have been long-standing landmarks in the city. The power plant generated electricity from 1895 to 2016. LMU now distributes electricity from NextEra Energy, Inc after it was deemed too inefficient and costly to continue producing electricity. In 1914, water was provided to the Logansport community with a filter plant built next to the electric generating plant. The system was improved in 1954 when the water treatment plant was built. This plant treated water from the Eel River. It was decommissioned in late 2013 due to the plant being outdated. The city’s water is now provided from a well field distribution system.

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